Bethel College – Information & Media Services IMS

Welcome!

The Information & Media Services (IMS) department—located in the lower level of the Mantz Library—provides and supports technology to the Bethel College community. IMS is responsible for three main focus areas:

  • Software & Infrastructure
  • Web Development
  • Audio Visual (A/V) services

Need Tech Support?

We realize that technology can be very confusing and we want you to know that we're here to help.

To receive assistance from the Helpdesk, please consider the following methods:

  • E-Mail : support@bethelks.edu
  • In-Person : Lower level of the Mantz Library (Monday – Friday, 8 AM – 5 PM)
  • Phone : 316.284.5214 (Monday – Friday, 8 AM – 5 PM)
Two-Step Verification Implementation

To improve our security posture and for compliance purposes, we will be incorporating Two-Step Verification on all Bethel email accounts.

Instructions for Two-Step Authentication

This article details how to setup two-step verification for your Bethel Google email account on your devices.

Ticket Guidelines

If the resources on this FAQ don't provide the answers you're looking for, please contact IMS by e-mailing support@bethelks.edu, following the guidelines for writing a good Helpdesk ticket.

Featured Questions

Password Change Procedure

This document details how to change your password when you already know your current password.

Moodle - How to Access Your Courses

This document describes the process of accessing your courses in Bethel's LMS (Moodle).

Device Registration (ThresherNet)

Details about how to register a device (smart TV, gaming console, Roku, etc.) on the ThresherNet network.

OpenVPN - Installing

This document will guide you through installing OpenVPN and making remote connections from off-campus.

All Articles

Password Change Procedure

This document details how to change your password when you already know your current password.

Moodle - How to Access Your Courses

This document describes the process of accessing your courses in Bethel's LMS (Moodle).

Device Registration (ThresherNet)

Details about how to register a device (smart TV, gaming console, Roku, etc.) on the ThresherNet network.

OpenVPN - Installing

This document will guide you through installing OpenVPN and making remote connections from off-campus.

Send mail as a Google Group

How to send an email message on behalf of a Google Group.

Sign up for Office365

This document details how to sign up for Office365 at Bethel College.

Transferring your Bethel Google data to a new Gmail account.docx

This document details how to transfer your Bethel Google data to another Google account.

OpenVPN - Importing your profile

This document details how to import your OpenVPN profile.

OpenVPN - How to set up Two Factor Authentication

This document details how to set up Two Factor Authentication for OpenVPN.

Moodle - How to Login to Moodle using Google

Describes the process of logging into Moodle using your Google account for easier access.

Adding a network printer

This document will guide you through the adding/removing network printers.

Campus WiFi - Connecting an Android device.docx

This is a guide to connecting an Android device.

Campus WiFi - Connecting an iPhone.docx

This is a guide to connecting an iPhone device.

Campus WiFi - Connecting a Windows device.docx

This is a guide to connecting an Windows device.

Campus WiFi - Connecting a Mac.docx

This is a guide to connecting an Mac device.

This is just a selection of the most frequently asked questions. You can see the full set of documents in our shared Google Drive folder.