Welcome!
The Information & Media Services (IMS) department—located in the lower level of the Mantz Library—provides and supports technology to the Bethel College community. IMS is responsible for three main focus areas:
- Software & Infrastructure
- Web Development
- Audio Visual (A/V) services
Need Tech Support?
We realize that technology can be very confusing and we want you to know that we're here to help.
To receive assistance from the Helpdesk, please consider the following methods:
- E-Mail : support@bethelks.edu
- In-Person : Lower level of the Mantz Library (Monday – Friday, 8 AM – 5 PM)
- Phone : 316.284.5214 (Monday – Friday, 8 AM – 5 PM)
Two-Step Verification Implementation
To improve our security posture and for compliance purposes, we will be incorporating Two-Step Verification on all Bethel email accounts.
Instructions for Two-Step Authentication
This article details how to setup two-step verification for your Bethel Google email account on your devices.
Ticket Guidelines
If the resources on this FAQ don't provide the answers you're looking for, please contact IMS by e-mailing support@bethelks.edu, following the guidelines for writing a good Helpdesk ticket.
Featured Questions
Password Change Procedure
This document details how to change your password when you already know your current password.
How to Access Your Courses in Moodle
This document describes the process of accessing your courses in Bethel's LMS (Moodle).
Device Registration (ThresherNet)
Details about how to register a device (smart TV, gaming console, Roku, etc.) on the ThresherNet network.
Installing OpenVPN
This document will guide you through installing OpenVPN and making remote connections from off-campus.
All Articles
Password Change Procedure
This document details how to change your password when you already know your current password.
How to Access Your Courses in Moodle
This document describes the process of accessing your courses in Bethel's LMS (Moodle).
Device Registration (ThresherNet)
Details about how to register a device (smart TV, gaming console, Roku, etc.) on the ThresherNet network.
Installing OpenVPN
This document will guide you through installing OpenVPN and making remote connections from off-campus.
Send mail as a Google Group
How to send an email message on behalf of a Google Group.
Sign up for Office365
This document details how to sign up for Office365 at Bethel College.
Transferring your Bethel Google data to a new Gmail account.docx
This document details how to transfer your Bethel Google data to another Google account.
OpenVPN - Importing your profile
This document details how to import your OpenVPN profile.
OpenVPN - How to set up Two Factor Authentication
This document details how to set up Two Factor Authentication for OpenVPN.
Moodle: How to Login to Moodle using Google
Describes the process of logging into Moodle using your Google account for easier access.
This is just a selection of the most frequently asked questions. You can see the full set of documents in our shared Google Drive folder.